DMA Recap, Site Updates & Platform Enhancements
Check out some of the pics from the DMA show:

We’ve also been hard at work making some platform enhancements for our clients. While we have already added some new features to the client portal, we still have more in the works and will update everyone as they become available.
The following enhancements have been made:- INBOX: The message inbox now features an auto-refresh capability which will display new messages as they are received in real-time. This is a great feature for users who wish to monitor incoming messages for a LIVE campaign.
- TARGET LIST: We’ve added a couple of new features to the Target List section of the client portal which will provide much needed functionality when creating target lists.
- First, a new advanced search tool has been added to provide ultimate flexibility when creating target lists. The advanced search option features multiple filter capabilities and is a highly sophisticated tool for segmenting and filtering contacts.
- Second, we’ve added the ability to create DYNAMIC or STATIC target lists. A static list, is one which has a set start and end date and compiles results based on a set date range. A dynamic list, is one where a rule is established in the database. As more contacts fall into that list’s criteria, they will be dynamically added to the target list. An example of a dynamic list is one containing receives messages of “A”. If three months from now an “A” message is received by the system, that mobile number will automatically be added to the dynamic target list.
- GATEWAY API: Some new APIs have been added to the gateway that provide account status information, additional reporting capabilities, and more. An enhanced version of the CREATE A KEYWORD API has also been added. This new version provides all the built-in functionality of the mobile campaign composer.
- TEXT REMINDER SYSTEM (iTRS): We are about 99.9% finished with the new iTRS Text Reminder System. The new iTRS system features:
- NEW MENU: A graphical menu has been added that is more appealing than the previous text-based menu

- REMINDER TEMPLATES: Ability to create reminder templates that are made up of multiple appointment reminders scheduled for pre-determined time intervals (e.g. 1 month, 1 week, and 1 day before a scheduled appointment).
- ENHANCED INBOX: Select whether to display and/or hide New, Read, and Replied incoming messages. The new inbox also features a foldering system whereby users can create inbox folders and file messages in those folders.
- MESSAGE ERROR NOTIFICATION: No more guessing whether or not a message has reached the recipient. The new iTRS will now display a red error icon when an outbound message has been rejected or failed.
- MANUAL OPT-IN: Users of iTRS can now search existing contacts and manually opt them into a mobile campaign. This is great when adding contacts to retention-based alerts.
- REPORTS: A new mobile summary report has been added to the REPORTS section and it provides a wealth of new data for effective campaign analysis:
- Sent/Received timeline graph displays a graph of messages for a set date range and keyword
- Contacts Overview gives a count of incoming mobile numbers, opt-outs, average messages per user, and carrier lookups
- Message Overview provides a breakdown of the different types of messages received by the system (e.g. keywords, help, stop, replies)
- Sent Message Overview combines the delivery reports into one summary that shows delivered, rejected, and failed messages. Not all carriers provide delivery reports so there is also an N/A category for reports that are not available
- Rejected/Failed Summary displays a summary of the reasons why messages were rejected by the carrier.
Labels: DMA conference, ivision mobile, mobile marketing, text messaging software
