| J. Theodore Restaurant and Rare Books Bar utilized a variety of text marketing tools as part of their overall mobile strategy. For on-site communicaton, the kiosk check-in manager and waitlist features were used to engage guests and manage occupancy, a waitlist, encourage social distancing, and offer mobile coupons. The client experienced a 30% redemption rate on coupons for the restaurant.
For off-site communication, the client regularly sent out mobile coupon offers and weekly live music showcase alerts to their opted-in subscribers.
The combination of these tools helped the business owner generate additional critical revenues and continue to service their customers during the pandemic shutdowns and stay-at-home ordinances put in place by local government.